Shipping policy

Shipping & Processing

Orders are processed and shipped Monday through Friday, excluding public holidays. All orders are shipped daily from Germany.

Shipping Carrier

All orders are shipped via DHL.

Estimated Delivery Times

  • Germany: 1–3 business days after shipment

  • International (EU & UK & Switzerland): 2–8 business days after shipment

Delivery times are estimates and may vary during peak periods, public holidays, or due to circumstances beyond our control.

Shipping Rates & Zones

Germany

  • Free shipping on orders €50.00 and up

  • €4.90 standard shipping on orders €0.00–€49.99
    Delivery time: 1–3 business days

Zone 1 – Austria, Netherlands

  • €4.90 on orders €40.00 and up

  • €8.90 on orders €0.00–€39.99
    Delivery time: 2–8 business days

Zone 2 – Belgium, France, Italy, Luxembourg

  • €8.90 on orders €40.00 and up

  • €11.90 on orders €0.00–€39.99
    Delivery time: 2–8 business days

Zone 3 – Spain (Mainland – 48 of 52 Provinces)

  • €8.90 on orders €75.00 and up

  • €11.90 on orders €0.00–€74.99
    Delivery time: 2–8 business days

Zone 4 – United Kingdom

  • €7.90 on orders €95.00 and up

  • €12.90 on orders €0.00–€94.99
    Delivery time: 2–8 business days

Zone 5 – Switzerland & Rest of EU

(Including Bulgaria, Croatia, Cyprus, and other EU countries not listed above)

  • €10.90 on orders €95.00 and up

  • €17.90 on orders €0.00–€94.99
    Delivery time: 2–8 business days

Additional Information

  • Shipping costs are calculated based on destination and order value and are displayed at checkout.

  • Once your order has shipped, you will receive a confirmation email with tracking information.

  • We are not responsible for delays caused by DHL, customs processing, weather conditions, or other circumstances beyond our control.